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Partner FAQs

What is the US Army Partnership for Youth Success (PaYS) Program?

What are the requirements to become a PaYS partner?

How do I connect with my local Army representative?

Do you have a program where I could post jobs currently available?

How do I load job descriptions/positions into the PaYS database?

How can I contact Soldiers who are available now?

Can I contact my company's assigned PaYS Soldiers via e-mail?

What if I am experiencing issues accessing the PaYS Information Exchange (PIX) database or running PIX reports?

The PaYS Soldier Report provides the Soldiers contact information, job title and job location. It also shows date available. What does 'date available' mean?

What does 'ETS date' mean?

Why don't I have any Soldiers when I run my reports?

Why don't I hear from my PaYS Soldiers or Reserve Officers' Training Corp (ROTC) Cadets when I attempt e-mail contact?

How can I set up a recruitment booth on an Army post?

How do I get Army equipment at my company events?

How do I know when Soldiers and ROTC Cadets select my company?

How can I get Soldiers to choose my company?

Can Soldiers register on my website instead of calling me for interviews?

Does my organization have to interview a Soldier if they do not meet the organization's qualifications predetermined and listed on the position posting and the Statement of Understanding (SOU)?

Do I have to interview a Soldier if they did not complete their Army contract?

Do I have to interview a Soldier if I no longer have a job opening?

Do I have to physically interview Soldiers or can I do telephonic interviews?

How do I know ROTC Cadets will have the right college degree?

Does it cost my organization to join the PaYS Program?

What makes a Soldier/Veteran more desirable than other candidates?

What is the ArmyPaYSNow database?

Does my organization have to pay for Soldier relocation?

Are Soldiers with college degrees available?

Can I offer another job and location to Soldiers/Cadets?

How would my organization go about hiring a wounded, ill, or injured Soldier?

Can my organization's representative visit a Military Entrance Processing Station (MEPS) or Battalion and get a briefing?

Is there a process in place in the event my company downsizes or goes out of business?

Am I still required to interview PaYS Soldiers/Cadets if my organization isn't hiring at the time?

Can previously posted job descriptions and qualifications be changed or updated?

Can my organization amend the number of pre-existing positions (interviews)?

Can my organization post job openings on the PaYS Facebook page?

Is the MOA still binding should the signature authority personnel, who originally signed the MOA, is no longer with the organization?

What is the PaYS success rate?

How can our partnership yield better results?

Where in the enlistment process does the Soldier select my organization as a partner?

Are we required to interview all PaYS Soldiers?

How do I post jobs on the Soldier for Life-Transition Assistance Program (SFL-TAP) website?

Who do I contact to update my information and logo on your website?



What is the US Army Partnership for Youth Success (PaYS) Program?
The U.S. Army Partnership for Youth Success (PaYS) program is a strategic partnership between the U.S. Army and cross section of private industry, academia, businesses, federal, state and local agencies. The PaYS program connects enlisting Soldiers and Reserve Officers' Training Corps (ROTC) Cadets to civilian companies, corporations, and government agencies for a guaranteed interview and possible employment after the Army. A database matches future job vacancies with the job skills offered by the Regular Army (RA) and Army Reserve (AR). PaYS Soldiers select two PaYS partners with matching job skills to interview with upon completion of training for AR Soldiers or honorable discharge for RA Soldiers. A similar database is available for ROTC cadets.
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What are the requirements to become a PaYS partner?
Partners are required to enter into a Memorandum of Agreement (MOA). PaYS partners enter their projected jobs into the PaYS database and agree to provide interviews to qualified PaYS Soldiers & Reserve Officers' Training Corp (ROTC) Cadets. All positions must be for full time permanent employment. Partners must identify an internal point of contact to monitor the program and manage the PaYS Soldiers as they make contact for their employment interview. Visit www.armypays.com for more information.
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How do I connect with my local Army representative?
Click the appropriate link below the map to find the contact information for the Army Recruiting Battalion responsible for your area at http://www.usarec.army.mil/bdemap.html. To connect with the Army Reserve Officers' Training Corp (ROTC) program at the local university search by state at https://www.goarmy.com/rotc/find-schools.html. Your Regional PaYS Marketing Analyst (PMA) is always ready to assist and can provide this information also.
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Do you have a program where I could post jobs currently available?
Current PaYS partners can post immediate job openings in the ArmyPaYSNow program for PaYS Soldiers who are unable to obtain employment with their original PaYS partner. Contact the PaYS helpdesk for assistance at usarmy.knox.hqda-asa-mra.mbx.payshelpdesk@mail.mil. We also post current job openings on all our social media sites and with the Soldier for Life-Transition Assistance Program (SFL-TAP) https://www.sfl-tap.army.mil.
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How do I load job descriptions/positions into the PaYS database?
To load job positions and descriptions, you must access the PaYS Information Exchange (PIX) database. A PIX account with a username and password will be set up for you by the PaYS Help Desk. Only representatives or points of contacts (POCs) from PaYS partners have access to this information. Job descriptions and positions are forecasted by job title and location in the PIX database. Your Regional PaYS Marketing Analysts will match your available jobs to Army's military occupational specialties (MOS) for PaYS Soldiers to select. ROTC Cadets select positions by career fields.
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How can I contact Soldiers who are available now?
Soldier's contact information is available in the PIX database located at www.armypays.com. PIX Detailed PaYS Soldier Report provide the names and contact information for Soldiers who have selected your organization.
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Can I contact my company's assigned PaYS Soldiers via e-mail?
Yes. Copy and paste the Soldier's e-mail address from the PIX database and send e-mail messages.
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What if I am experiencing issues accessing the PaYS Information Exchange (PIX) database or running PIX reports?
Contact your Regional PaYS Marketing Analyst for assistance or the PaYS helpdesk usarmy.knox.hqda-asa-mra.mbx.payshelpdesk@mail.mil.
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The PaYS Soldier Report provides the Soldiers contact information, job title and job location. It also shows date available. What does 'date available' mean?
The term 'date available' on the PaYS Soldier Report indicates the estimated date (day/month/year) PaYS Soldiers will be available for employment.
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What does 'ETS date' mean?
Expiration Term of Service (ETS) is the estimated date (month/year) Soldiers on active duty service agreement is complete.
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Why don't I have any Soldiers when I run my reports?
Contact your Regional PaYS Marketing Analyst or the PaYS helpdesk at usarmy.knox.hqda-asa-mra.mbx.payshelpdesk@mail.mil for assistance.
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Why don't I hear from my PaYS Soldiers or Reserve Officers' Training Corp (ROTC) Cadets when I attempt e-mail contact?
There are many different reasons. Soldiers and ROTC Cadets may be training or on a deployment. Please call your Regional PaYS Marketing Analyst or the PaYS Helpdesk if you are unable to contact your PaYS Soldiers/Cadets. Recommend your e-mails offer information on your company or organization and any important information the Soldier/ROTC Cadet may need to apply for employment. Soldiers and ROTC Cadets will contact you for their employment interview.
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How can I set up a recruitment booth on an Army post?
The PaYS Newsletter, The Partnership Connection, contains a list of upcoming Soldier for Life-Transition Assistance Program (SFL-TAP) career fairs dates and locations. The newsletter is available at www.armypays.com. You can also access this information at https://www.sfl-tap.army.mil. Call your Regional PaYS Marketing Analysts for assistance.
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How do I get Army equipment at my company events?
We cannot guarantee the availability of Army equipment, but you can always ask your local Army Recruiting official or Army Reserve unit. Find your local Army Recruiting official by clicking the link that coincides with your location below the map http://www.usarec.army.mil/bdemap.html. They can introduce you to the local Army Reserve unit representative. To connect with the Army ROTC program at the local university search by state at https://www.goarmy.com/rotc/find-schools.html. Developing a relationship with your local Army representatives is vital to building a strong partnership between you and the Army community.
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How do I know when Soldiers and ROTC Cadets select my company?
In the PIX database there are five reports for you which provides information about your PaYS Soldiers/Cadets. The Detailed PaYS Soldier Report allows you to see not only your Soldiers/Cadets, but you can see the date when their PaYS reservation was reserved.
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How can I get Soldiers to choose my company?
Contact the Army recruiting officials in your local area(s); invite recruiting officials to your facility or ask to visit theirs. Develop a relationship with your local Army recruiting officials to enhance your organization's visibility and association with the Army, PaYS Program, its Soldiers and your local college and university Army ROTC departments. Conducting a signing ceremony or a first hire media event lets the community know you are a participating PaYS partner. Share a booth at the next college or high school career event and the word will get out. Coordinate with your Regional PaYS Marketing Analyst to introduce you to your local ROTC departments to promote your company to ROTC Cadets.
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Can Soldiers register on my website instead of calling me for interviews?
Certainly, let the PaYS helpdesk at usarmy.knox.hqda-asa-mra.mbx.payshelpdesk@mail.mil know of any employment application specific to the PaYS Soldiers. Put the specific instructions in the job description/qualifications section when loading positions into the PaYS database. Information will be included in the printed Statement of Understanding (SOU) Soldiers receive during the enlistment process.
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Does my organization have to interview a Soldier if they do not meet the organization's qualifications predetermined and listed on the position posting and the Statement of Understanding (SOU)?
No. Soldiers must meet all predetermined qualifications listed.
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Do I have to interview a Soldier if they did not complete their Army contract?
No. Soldiers must complete their service requirements and receive an honorable discharge to be eligible for the PaYS option.
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Do I have to interview a Soldier if I no longer have a job opening?
The Memorandum of Agreement (MOA) states that you may consider the Soldier for another position they may qualify for or consider them when an opportunity becomes available. If no employment possibility exists, refer the Soldier to the PaYS helpdesk usarmy.knox.hqda-asa-mra.mbx.payshelpdesk@mail.mil.
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Do I have to physically interview Soldiers or can I do telephonic interviews?
Your Organization determines the type of interview to conduct that is best suited for you and the PaYS Soldier; however, the information must be reported in the PIX database.
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How do I know ROTC Cadets will have the right college degree?
PaYS Cadets should only apply for positions with your company for which they are only qualified for. Cadets will list their earned degree on their resume and a copy of their transcripts should be provided upon request. In some cases, Cadets may apply for a position based on their work experience and leadership and not their education background. When loading positions into the PaYS database partners should work closely with their Regional PaYS Marketing Analyst to select the best career field(s) for each position.
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Does it cost my organization to join the PaYS Program?
No, the PaYS program is free.
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What makes a Soldier/Veteran more desirable than other candidates?
Soldiers are professionals who offer sought-after experience and skill-sets, proven leadership, discipline and strong work ethics, decision-making capability, and are able to work as part of a team. Soldiers are instilled with the Army Values; Loyalty, Duty, Respect, Selfless Service, Honor, Integrity, and Personal Courage.
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What is the ArmyPaYSNow database?
ArmyPaYSNow is a separate data base for PaYS partners. This data base contains information regarding qualified Soldiers and Reserve Officers' Training Corps (ROTC) Cadets available for immediate employment.
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Does my organization have to pay for Soldier relocation?
The Army will incur the cost for Soldiers leaving the Army with an honorable discharge to return to their home of record. In cases where the location is further than their home of record, Soldiers are responsible to pay for the difference.
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Are Soldiers with college degrees available?
Regular Army and Army Reserve Soldiers may have some higher education and/or a college degree. All Reserve Officers' Training Corps (ROTC) Cadets will have a bachelor's degree at a minimum.
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Can I offer another job and location to Soldiers/Cadets?
Absolutely, in fact the job plan partners originally load in the PaYS database is just a starting point. Soldiers may gain additional skills and education during their Army service or may decide to settle in a different geographic location which makes them better suited for an advanced or specialized position at the time of interview.
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How would my organization go about hiring a wounded, ill, or injured Soldier?
Check the Warrior Transition Command website at http://wct.army.mil/modules/employers/e1-hireOurSoldiers.html.
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Can my organization's representative visit a Military Entrance Processing Station (MEPS) or Battalion and get a briefing?
Local Army Recruiting officials or your Regional PaYS Marketing Analyst can coordinate a visit to the MEPS. Find your local Army Recruiting official by clicking the link that coincides with your location below the map http://www.usarec.army.mil/bdemap.html. A visit to MEPS is a good way to meet the Army guidance counselors who connect the enlisting Soldiers to your projected future vacancies. You can also coordinate to attend training meetings, centers of influence (COI) luncheons, community functions and/or recruiting events alongside the Army.
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Is there a process in place in the event my company downsizes or goes out of business?
Contact the PaYS helpdesk at usarmy.knox.hqda-asa-mra.mbx.payshelpdesk@mail.mil or your Regional PaYS Marketing Analyst. For organizations experiencing hiring freezes, layoffs or downsizing over the original 10-year job plan, if previously projected positions are not available, partners are encouraged to consider placing Soldiers in other positions or locations. The MOA asks that you consider Soldiers for other positions they may qualify for or consider them when an opportunity becomes available. Should no employment possibility exists; refer the Soldier to the PaYS helpdesk usarmy.knox.hqda-asa-mra.mbx.payshelpdesk@mail.mil. The helpdesk will place the Soldier in ArmyPaYSNOW, an extension of the PaYS Program with access to organizations offering immediate hiring opportunities.
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Am I still required to interview PaYS Soldiers/Cadets if my organization isn't hiring at the time?
Partners are encouraged to consider other positions or locations. The MOA asks that you consider Soldiers for other positions they may qualify or consider them when an opportunity becomes available. If no employment possibility exists, refer the Soldier to the PaYS helpdesk usarmy.knox.hqda-asa-mra.mbx.payshelpdesk@mail.mil.
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Can previously posted job descriptions and qualifications be changed or updated?
Yes. All changes to job descriptions and qualifications must be changed or updated in the PIX database under the Job Loading section. Be sure to contact your Regional PaYS Marketing Analyst if any changes or updates are made.
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Can my organization amend the number of pre-existing positions (interviews)?
Yes, additional positions are possible, however, contact your Regional PaYS Marketing Analyst. The Job Report in the PIX database provides a real-time count of available jobs. Each year additional job postings are required to ensure current positions are available for enlisting Soldiers.
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Can my organization post job openings on the PaYS Facebook page?
Yes, job openings can be posted on our PaYS Facebook page and all of our social media platforms.. We will even post your job openings in our monthly PaYS newsletter. Remember to "Like" and "Follow" us on all of our social media platforms.
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Is the MOA still binding should the signature authority personnel, who originally signed the MOA, is no longer with the organization?
Yes, the Memorandum of Agreement is with your organization. Contact your Regional Marketing Analyst to present an updated PaYS briefing with any new personnel.
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What is the PaYS success rate?
Since the inception of the PaYS Program in October 2000, we have grown to over 650 private companies, corporations and public sector agency partners. The Program has influenced over 218,827 Regular Army Soldiers and 45,400 Army Reserve Soldiers to join the US Army. Since expanding to Reserve Officers' Training Corp (ROTC) in 2008, 2,325 Regular and 601 Reserve Component Cadets have selected a PaYS partner to set themselves up for success. Another component factored into the Program's measure of success is the relationships and partnerships between PaYS partners and the local Army Recruiting and ROTC Battalions. Working side-by-side with an Army Recruiter at a career fair or jointly staffing a booth at a state fair sends a powerful message throughout a community. This relationship can help overcome barriers based on fear, lack of knowledge and misinformation which helps to impact local perceptions toward Army service. The publicity generated from respected employers and the Army working together promotes the Army as a valuable employer of well-trained and motivated Soldiers who are sought in the workplace.
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How can our partnership yield better results?
Contact your Regional PaYS Marketing Analyst to review your current positions; he may recommend additional military occupational specialties to increase the amount of Soldiers viewing your positions. The number of positions available and year of availability may also need adjustments. Working with the local Army recruiting battalion personnel at community events and career fairs will get your organization known to the recruiters and bring awareness to the community of your partnership with the Army. Get involved with your local colleges and university ROTC departments to bring awareness to your company. Building relationships with the Army Reserve units in your areas will also give you a greater return on investment.
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Where in the enlistment process does the Soldier select my organization as a partner?
Once the candidate meets the requirements to join the Army/Army Reserve they select their military occupational specialty (MOS) and other associated enlistment incentives (cash bonus, college money, and loan repayment program). The Recruiters or Guidance Counselors screen the PaYS partner projected positions to match the Army's military occupational specialty (MOS). The enlisting Soldier reviews the PaYS partner job title/description/qualifications and location and selects their organization of choice.
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Are we required to interview all PaYS Soldiers?
Yes, providing the position exists and the Soldier is qualified.
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How do I post jobs on the Soldier for Life-Transition Assistance Program (SFL-TAP) website?
Forward all of your job vacancies to your Regional PaYS Marketing Analyst and they will forward your vacancies to the Soldier for Life-Transition Assistance Program (SFL-TAP).
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Who do I contact to update my information and logo on your website?
Contact your Regional PaYS Marketing Analyst or the PaYS helpdesk at usarmy.knox.hqda-asa-mra.mbx.payshelpdesk@mail.mil.
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